000			00279nam a2200121Ia 4500
100			_aWatchit _915946
250			_a1st Ed.
365			_cRs.
942			_cBK
245			_aIBM IT Service Management : Managing the Business of IT
260			_bIBM Corporation _c2005
082			_bWAT
999			_c60198 _d60198