000 00332nam a2200145Ia 4500
654 _aMAN
100 _aBedi Kanishka
250 _a1st Ed.
020 _a978019567795
245 _aQuality Management
260 _bOxford University Press
_aNew York
_c2011
082 _bBED
_a658.562
300 _axi, 712p.
999 _c11004
_d11004
300 _c24 cm.
041 _aeng
546 _aText in English