Berry, Michael J. E. & Linoff, Gordon S. Data Mining Techniques for Marketing, Sales, and Customer Relationship Management - 2nd Ed. - Wiley Dreamtech India Pvt. Ltd 2004 - xix, 643p. 24 cm. 23 cm. Text in English ISBN: 8126505176 Subjects--Facted Index Terms: IT Index Terms--Genre/Form: F-24 Dewey Class. No.: 001.6425 / BER